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Community Guidelines & FAQ

Welcome to the Springboard community. We are here to support your journey.

Community Expectations

A Shared Responsibility

Springboard is a platform designed to connect you with peers, coaches, and resources. While we facilitate these connections, the journey you take together is yours to navigate. We encourage you to trust your instincts and ensure that any practitioner or peer you engage with is the right fit for your personal needs.

Disclaimer of Liability

The Wellbeing Project (TWP) provides this directory and platform as a resource for connection. We do not directly oversee, monitor, or supervise individual sessions, coaching interactions, or peer dialogues. Any outcomes, agreements, or experiences resulting from these connections are the sole responsibility of the participants. TWP is not liable for any negative or unhelpful experiences that may arise from these interactions.

Safe Spaces

We are committed to maintaining a safe, respectful, and supportive environment. If you encounter behavior that violates our core values of respect and integrity, please let us know immediately.

Frequently Asked Questions

How do I verify a practitioner's credentials?

Many practitioners listed on Springboard are vetted members of our network. However, we always recommend asking about their specific qualifications, certifications, and experience during your initial conversation to ensure they align with what you are looking for.

What if I have a conflict with another member?

We encourage open and respectful communication to resolve conflicts. If a resolution cannot be reached or if you feel unsafe, please contact our support team for guidance.

Who can see my data?

Your privacy is paramount. Only information you explicitly choose to share on your profile is visible to other network members. We do not sell your data to third parties.